Customer Service Rep

Customer Service Rep Ferndale, WA Job Details Part-time 1 day ago Qualifications Computer operation Phone communication Computer literacy Greeting customers Data entry Organizational skills Clerical experience CRM system proficiency Appointment scheduling Communication skills Entry level Office experience Client interaction via phone calls

Full Job Description Part-Time Customer Service Representative Ace Handyman Services Location:

Ferndale, WA Schedule:

Part-time (weekday availability preferred) About Ace Handyman Services Ace Handyman Services is a trusted, locally owned home repair and improvement company known for quality work, reliability, and excellent customer service. We help homeowners take care of the things that matter most, and our office team plays a key role in making that happen. Position Overview We are seeking a friendly, organized, and dependable Part-Time Customer Service Representative to join our team. This role is essential in delivering a professional, welcoming experience for our customers from the first call to job completion. Key Responsibilities Answer incoming calls and respond to customer inquiries in a courteous and professional manner Schedule service appointments and coordinate with field technicians Enter and update customer information accurately in our system Communicate job details, estimates, and follow-ups with customers Support daily office operations and assist the team as needed Represent the Ace Handyman Services brand with positivity and professionalism Qualifications Previous customer service or office experience preferred Strong phone, communication, and interpersonal skills Basic computer skills and comfort with scheduling or CRM systems Excellent organizational skills and attention to detail Ability to multitask and stay calm in a fast-paced environment Friendly, team-oriented attitude What We Offer Flexible part-time schedule Supportive, team-focused work environment Opportunity to grow with a well-respected home services brand Competitive hourly pay based on experience How to Apply Please submit your resume and a brief note explaining why you'd be a great fit for Ace Handyman Services to