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PDS Inc

Client Support Associate-Fife, WA

Pay: $28–$30/hr

Posted: 3 days ago

Location: Fife, WA (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Client Service Representative / Associate

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Based on Washington data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,887 / year median in Washington

-6% projected decline

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Job Description

Client Support Associate-Fife, WA PDS Inc • Fife, Washington •

CONTRACTOR

Updated 08/25/2026 Job Description Job Summary

MINIMUM QUALIFICATIONS

5+ years of hands-on experience supporting enterprise IT environments Demonstrated experience with: Windows desktop configuration, deployment, and troubleshooting PC hardware installation, configuration, and repair Desktop and peripheral troubleshooting Mobile devices (iOS, Android smartphones and tablets) Microsoft Office applications Audio/visual support for enterprise conferencing systems Strong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes. Demonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross-functional partners (Leaders, HR, Operations, Shared Services, vendors). Experience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices. Ability to work independently with limited supervision Ability to proactively communicate challenges, delays, barriers, and identify solutions to drive change Ability to travel locally within the assigned region as needed Experience supporting distribution center or warehouse environments.

Compensation:

$28-30 hourly DOE We look forward to reviewing your application. We encourage everyone to apply - even if every box isnât checked for what you are looking for or what is required.

PDSINC, LLC

is an Equal Opportunity Employer. Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.