Customer Experience Associate

Customer Experience Associate REVZONE - High-performance sim racing center Kennewick, WA Job Type Part-time (Must be willing to work evenings and weekends) Pay $20 per hour About

REVZONE REVZONE

is a high-energy sim racing experience bringing realistic racing to the Tri-Cities. Guests can compete on professional-grade simulators in a fun, competitive, and social environment. Our focus is on creating an exciting atmosphere where everyone, from beginners to experienced racers, can enjoy the thrill of racing. Position Overview We are looking for outgoing, reliable, and energetic team members to join REVZONE as Pit Crew - Customer Experience Associates. In this role, you will be the face of the business helping customers get set up, ensuring races run smoothly, and creating an engaging, high-energy environment. No prior sim racing experience is required. Training will be provided, but experience is a plus. Responsibilities Greet and check in customers in a friendly, professional manner Assist guests with setting up and using racing simulators Explain rules, controls, and race formats clearly Monitor races and ensure smooth operation Maintain a fun, upbeat, and welcoming environment Keep the space clean, organized, and presentable Handle basic customer questions and support Qualifications Strong communication and customer service skills Friendly, outgoing, and positive attitude Reliable and punctual Ability to learn quickly and adapt in a fast-paced environment Comfortable interacting with individuals, families, and groups Interest in gaming, racing, or entertainment is a plus (not required) Why Work at REVZONE Fun and unique work environment Flexible scheduling Opportunity to be part of a growing, local business Great for students or those looking for part-time work Team-oriented atmosphere Schedule Day, evening, and weekend shifts available Hours may vary based on business needs Closed Mondays, open Tues-Sun, hours vary based on day Weekend and late-night shifts How to Apply Please submit your application with the following link: https://www.cognitoforms.com/Revzone1/REVZJobApplication Additional Information We are looking for team members who enjoy working with people and bringing energy to every customer interaction. If you're someone who likes fast-paced, interactive environments and wants to be part of something new in the community, we'd love to hear from you.

Pay:

$20.00 per hour Application Question(s): Are you able to work evenings and weekends?

Work Location:

In person