Customer Service Representative

This position supports Walter E Nelson Company employees, customers, and vendors. A friendly and cooperative demeanor is crucial for success in this role.

Responsibilities and Duties Include:

• Handle customer calls and walk-ins with courtesy.
• Follow-up with Customer concerns, inquiries, and order status.
• Maintain lines of communication with sales team about back orders, pricing, customer concerns, and other information of interest.
• Reviews inventory status for allocation.
• Update customer information, order forms, and tracks shipments.
• Maintains customer database; including credits and orders for invoicing.
• Ability to understand concerns and identify the issues behind them.

This position requires 1 year of related experience. A High school diploma or GED is highly preferred, though not required.

Job Type:

Full-time Pay:

$18.00

• $22.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

8 hour shift Day shift Ability to

Commute:

Walla Walla, WA 99362 (Required) Ability to

Relocate:

Walla Walla, WA 99362: Relocate before starting work (Required)

Work Location:

In person