Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
German Customer Support Specialist | Sofia, Bulgaria (Relocation Package)
Job
Alorica
Berlin, WI (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
38
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Why should you join our awesome team? As a member of our #CoolCenter, you'll have the opportunity to work in an exciting, collaborative environment alongside a diverse group of experienced professionals who are committed to helping you grow your career. As an Alorican, you'll also enjoy a competitive compensation package and excellent benefits.
What we offer:
Base Salary Referral rewards Additional health insurance + dental package Monthly performance bonus after the 3rd month - up to €139 (gross) Food vouchers: €30 per month Transportation allowance: €30 per month Multisport card (co-financed)Key Responsibilities:
Always maintain a high level of professionalism Provide timely and effective resolutions to customer inquiries via voice, chat, and email, ensuring accurate and appropriate information Demonstrate diplomacy and professionalism when handling escalated casesJob Requirements:
Qualifications:
Advanced level of German and English Completed high school diploma Full-time availability Excellent communication skills Strong logical thinking and problem-solving abilities Ability to multitask and work with a sense of urgency Positive, solution-oriented mindset Ability to understand and empathize with customer concerns- The position is fully office-based in Sofia.
- There are no options for home office or hybrid work.
- The role is full-time (8 hours) - no part-time options available.