Customer Service Representative

Customer Service Representative Eau Claire, WI 54701 $15

• $18 an hour
• Part-time, Full-time $15
• $18 an hour
• Part-time, Full-time Overview Join our dynamic team as a Customer Service Representative and become the friendly, professional face of our organization!

In this vital role, you'll deliver exceptional support to our clients and visitors, ensuring their needs are met with enthusiasm and efficiency. Your positive attitude and organizational skills will help create a welcoming environment, whether you're managing front desk operations, handling multi-line phone systems, or assisting with administrative tasks. This paid position offers an exciting opportunity to develop your office management expertise while making a meaningful impact every day. Responsibilities Greet visitors and clients warmly, providing excellent customer service at all times Manage multi-line phone systems, directing calls accurately and professionally Handle data entry, filing, and document proofreading to maintain organized records Support office management tasks such as calendar and appointment scheduling, including medical or dental receptionist duties if applicable Utilize Microsoft Office and Google Workspace tools for correspondence, reports, and administrative support Assist with clerical duties like photocopying, faxing, and maintaining filing systems Provide customer support via phone or email, addressing inquiries promptly and courteously Maintain a professional front desk presence, ensuring smooth daily operations with strong phone etiquette and organizational skills Requirements Prior office experience or administrative background is highly preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong computer literacy with excellent typing speed and data entry skills Experience with QuickBooks or bookkeeping is a plus but not mandatory Exceptional organizational skills with keen attention to detail and proofreading accuracy Ability to manage multiple tasks efficiently using time management techniques Familiarity with front desk procedures, multi-line phone systems, and office management practices Excellent communication skills with professional phone etiquette and customer service orientation Embark on a rewarding career where your organizational prowess and friendly demeanor will shine! We're dedicated to fostering a supportive environment that values your contributions while offering opportunities for growth in office administration and customer support.

Pay:

$15.00

• $18.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person