Customer Service Representative & Kennel Technician for Pet Resort

Customer Service Representative & Kennel Technician for Pet Resort Full job description Our shift schedule runs 7 days a week- 6:45am to 11:00am 2:45pm to 6:00pm ~All employees are part time through training and are eligible for full time if desired once they can work independently. Full time hours would require working a split shift. ~All employees MUST be able to work weekends and holidays. We are our busiest when everyone goes on vacation or out of town to see family, so we need "all hands on deck" during peak & holidays seasons! This also gives the opportunity for students to pick up more hours when they are on breaks. Overview We are seeking a dedicated and passionate Customer Service Representative & Kennel Technicial for Pet Resort to join our team. In this role, you will be responsible for providing excellent customer service experience for our clients, maintaining a clean facility with professional appearance, as well as a safe and engaging environment for dogs while ensuring their well-being and happiness. The ideal candidate will have a love for animals, strong communication skills, and the ability to handle various dog breeds with care and confidence. Duties Assist clients at the front desk providing exceptional customer service. Answer phones, make reservations, check client in and out. Cash handling, replying to emails. Giving tours of the resort and helping run events. Run dogs to the kennel when checking in and bringing dogs up from the kennel when checking out. Supervise and engage with dogs in playgroups, ensuring their safety and well-being at all times. Maintain cleanliness in the daycare area, including cleaning up after the dogs and sanitizing play equipment. Maintain cleanliness in the kennel, including cleaning up after the dogs, doing laundry, and washing dishes. Monitor the health and behavior of dogs, reporting any concerns to management promptly. Assist with feeding, administering medications, and providing general care for the dogs. Communicate effectively with management regarding their dog's behavior and any special needs or concerns. Qualifications Previous experience working for a vet or other animal care facility is prefered but not required. Knowledge of pet vaccines and how to read veterinary records is required. Dog breed knowledge is VERY helpful. Previous experience in dog handling or animal care is preferred but not required. Knowledge of dog training techniques or veterinary experience is a plus. Familiarity with pet grooming, pet sitting, or kennel operations is beneficial. Ability to perform heavy lifting as required when handling larger breeds or moving supplies. Attention to detail is a must. Reliability is essential. Must work well with a team. All positions here at the resort require working both inside and outside. This job can be physically demanding yet is fun & rewarding! Starting wage is $12.

THIS IS NOT A SEASONAL JOB.

All employees are part time through training and are eligible for full time once they can work independently. Only serious applicants should apply. Room for personal growth and advancement within the company is available for those that desire longterm careers in the animal industry. •

THIS IS NOT A TYPICAL DESK JOB!

You will be up, moving, and handling dogs daily!•Please respond with a resume and let us know why you would make a great addition to our team! We look forward to hearing from you!

Job Types:

Part-time, Full-time Pay:

$12.00 per hour

Benefits:

Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid training

Work Location:

In person