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Uline

Custom Orders Representative

Career Insights for Client Service Representative / Associate

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Based on Wisconsin data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,487 / year median in Wisconsin

-9% projected decline

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Job Description

Custom Orders Representative Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology. Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers. Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service. Review and edit customer artwork for their custom orders to ensure it is production ready. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. 2+ years of relevant customer service experience. Experience with Adobe Illustrator and Photoshop preferred. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-CB2 #CORP (#IN-PPCS) #
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans