Inventory/Call Center Customer Service Representative

We are looking for a dedicated Inventory Clerk/Call Center Customer Service Representative to join our team in Kohler, Wisconsin. In this Contract to permanent role, you will play a vital part in managing inventory processes and ensuring efficient distribution of materials across multiple locations. If you have strong organizational skills and enjoy delivering excellent customer service, this position provides an engaging opportunity to grow in the printing and publishing industry.

Responsibilities:

• Monitor and sort automated reports to identify backorders and reorders.
• Verify technical publication database revision levels to ensure accuracy.
• Confirm Bill of Materials details and route validated orders for processing.
• Coordinate the receipt and distribution of daily deliveries across various locations.
• Oversee inventory management and deliveries for multiple departments and warehouses.
• Handle large-scale and multi-location distribution tasks as needed.
• Process incoming order requests and ensure timely order entry.
• Deliver materials to customer warehouse locations using your personal vehicle, with mileage reimbursement provided.
• Support call center operations by answering calls professionally and resolving customer inquiries.
• Prepare and package orders for delivery, restocking supplies, and managing freight paperwork as required.