Insurance Customer Service & Sales Representative Heather Pophal Agency LLC
- American Family Insurance Schofield, WI | Full-time, in-office $35,000
- 45,000 base + [commission/bonus
- typical total earnings $50,000
- 70,000]
ABOUT THE ROLE
Our agency is growing, and we're looking for a motivated, customer-focused person to join our team. You'll be the first point of contact for our clients
- answering questions, servicing existing policies, and helping people find the right coverage for their families and businesses.
This is a good fit for someone who likes talking to people, solving problems, and building long-term relationships in the community.
WHAT YOU'LL DO
- Answer incoming calls and emails, and walk clients through billing, coverage, and policy changes
- Quote new auto, home, and life policies for prospects and existing clients
- Review current clients' coverage and recommend updates as their needs change
- Follow up on leads, referrals, and open quotes
- Keep client records accurate and current
- Provide Binders for Mortgage lenders
WHAT WE'RE LOOKING FOR
- Strong communication skills and genuine care for customers
- Sales or customer service experience preferred; insurance experience is a plus but not required
- Comfortable with computers and picking up new software
- Property & Casualty license preferred. If you're not licensed, you'll need to obtain it within 90 days of hire
- we pay for the pre-licensing course and the exam
WHAT WE OFFER
- $35,000
- 45,000 base salary, plus [commission/bonus structure]
- Paid time off
- Paid holidays
Schedule:
Monday-Thursday, 8:30 a.m- 4:30 p.m, Friday, 8:30 a.m
- 4:00 p.m.
- We cover your licensing and continuing education
- Hands-on training and room to grow
- many strong agency team members start with no insurance background at all
- A small office where you work directly with the agency owner every day Heather Pophal Agency LLC is an independently owned and operated agency.
Employment is with the agency, not with American Family Insurance. We are an equal opportunity employer.
Pay:
$35,000.00
00 per year
Benefits:
Paid time off
Work Location:
In person