Customer Support Specialist/ Insurance Advisor Leticia Guzman & Associates
- Waukesha WI Waukesha, WI Job Details Full-time $21
- $30 an hour 6 days ago Benefits Paid holidays Paid time off 401(k) matching Life insurance Qualifications Spanish Microsoft Excel Customer service Microsoft Office Property & Casualty License Customer support Full Job Description Customer Service Associate
Spanish Speaking Preferred Competitive Base Salary:
$43,000+ (Higher based on experience) Total Pay Year 1: $45,000- 55,000+ commissions and bonuses
Why You'll Love Working Here:
Join a high-performing, award-winning team that lives by our core values
A GRIP :
Accountability | Growth | Respect | Innovation | Positivity We lead, celebrate success, and grow together.
What You'll Do:
Provide top-notch service to Spanish & English-speaking clients Assist with policies, billing, claims, and renewals Spot additional needs and offer quotes for other lines (auto, home, renters, umbrella, etc.) Support renewals and retention through proactive outreach Handle concerns professionally , escalating when needed
Who You Are:
Fluent in Spanish preferred Experienced in customer service or client support Motivated, detail-oriented, and growth-minded Comfortable making recommendations and asking for the cross-sell Willing to obtain a Property, Casualty and Life Licenses•
License Fee Reimbursed What We Offer:
Hours:
Monday through Thursday 8:30-5pm, Friday 8:30-3pm
Competitive Pay Structure Benefits:
PTO, paid holidays, 3% IRA matching, short-term insurance, life insurance, licensing support, monthly wellness bonus Fun, modern office culture with team events & business casual dress Opportunities to grow with a leading agency in the state Ready to Join? If you want more than a job—if you want a career where your skills, ambition, and values are celebrated— apply today and become part of the Leticia Guzman Agency team!
Job Type:
Full-time Pay:
$21.00
00 per hour
Benefits:
401(k) matching Paid time off
License/Certification:
Property & Casualty License (Preferred) Ability to
Commute:
Waukesha, WI 53186 (Required)
Work Location:
In person