Find & Apply For Customer Service Representative Jobs in Waukesha, Wisconsin

About Us Bridging Brighter Smiles, Inc. is a growing Wisconsin based non-profit organization that provides preventative oral hygiene care to children in schools throughout the state. Our Operational Office is in Waukesha. We are fun and bold!

Our work environment includes:

• Relaxed atmosphere
• Modern office setting
• Flexible work schedule
• Team environment Primary job functions: .
• Promote and maintain relationships with current school districts
• Secure new school districts to the program
• Strategically developing internal processes to promote efficiencies and compliance.
• Assist Scheduling department to maintain deadlines and compliance

Primary Field Duties Include:

• Field train new Dental Assistants and provide additional training support when necessary throughout the school year.
• Train and provide dental health education and presentations in a classroom settings.
• Attend school events to promote the program.
• Strengthen our dental referral program throughout the state.
• Other duties assigned as needed.

Primary Office Duties Include:

• Assist Operations Mgr with clinical scheduling department staff goals.
• Educate current School Districts on the importance of preventative dental care
• Providing input toward creation and planning of company policies and procedures.
• Communication with guardians, and key school staff, to provide referral assistance when needs outside of the scope of practice of a hygienist have been identified.
• Communication with guardians to go over recommended care plans.
• Research and pursue grant opportunities.
• Prepare and assist in running the clinical staff annual meeting
• Other duties assigned as needed.

Qualifications:

• Dental Office experience
• Proven track record of establishing and maintaining long-standing client relationships.
• Proficient in making sales/service presentations.
• Self-motivated with the ability to work independently, with confidence and resourcefulness with minimal supervision.
• Self-starter who has a sense of urgency and accountability.
• Comfortable working within a team environment.
• Strong interpersonal and communication skills
• both written and verbal.
• Exceptional organizational skills with the ability to handle multiple projects
• Proficient with Microsoft Word, Excel, Google Docs/Forms, and comfortable learning new software programs.
• Ethical at all times and demands the same in others

Travel:

• The ability to travel within the state is required. Valid Driver's License and proof or automobile insurance required.
• Access to a company vehicle is provided.

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off

Work Location:

In person