Job Summary We are hiring a Customer Service Representative for a temp-to-hire opportunity in Beckley, WV. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a structured support and sales environment. As a Customer Service Representative, you will assist customers by answering questions, resolving concerns, and identifying opportunities to provide helpful solutions. This position offers paid training, a consistent daytime schedule, and the potential to earn monthly bonuses. Candidates can expect a supportive team environment, hands-on training, and leadership focused on helping employees succeed and grow. Key Responsibilities Respond to customer inquiries by phone in a professional, friendly, and solution-focused manner. Provide accurate information, answer questions, and assist with customer support needs. Identify customer needs and recommend appropriate products, services, or solutions. Document customer interactions accurately and follow established processes. Meet performance expectations for service quality, attendance, productivity, and sales support. Work collaboratively with team members, supervisors, and support staff to deliver a positive customer experience.

Compensation and Benefits Pay:

$16 per hour.

Bonus potential:

Monthly bonuses ranging from $300 to $616.

Job type:

Temp-to-hire.

Shift:

8:00 AM to 4:30 PM EST.

Schedule:

Must work both Saturday and Sunday, with two weekdays off.

Training:

2 weeks, Monday through Friday, 8:00 AM to 4:30 PM EST.

Start date:

November 2, 2026.

Location:

251 Grey Flats Road, Beckley, WV 25801. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #8820