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CMA's Honda of Martinsburg

Honda Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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Based on West Virginia data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$55,262 / year median in West Virginia

+12% projected growth

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Job Description

Description Automotive Service Advisor Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services. Join our team as a Service Advisor and be the key link between customers and our service department. If you enjoy helping people and thrive in a fast-paced environment, this is a great opportunity to grow your automotive career! What You'll Do Greet customers and schedule service appointments Explain repair recommendations clearly Provide updates throughout the service process Deliver fast, friendly, and professional service Build trust and long-term customer relationships
Pay & Schedule:
$55,000 - $85,000/year + commission Requirements What We're Looking For Strong customer service and communication skills Organized, dependable, and detail-oriented Ability to multitask in a fast-paced environment Professional and positive attitude Candidates must successfully pass a pre-employment background check and drug screening and possess a valid driver's license with an acceptable driving record. High School diploma or equivalent Benefits Medical, Dental, & Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Holidays Employee Discounts on Vehicles & Service Ongoing Training & Development Programs Employees Stock Option Plan (ESOP) Work Life Balance (Closed on Sundays) Apply Today We're hiring immediately and interviewing within the next two weeks!

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance