$12/hr. Customer Service Support Representatives Needed! ***Parkersburg, WV***

About the Role Seeking customer-focused reps to support financial and payment clients, resolve technical and account issues, and deliver exceptional service. What We Offer Weekly pay plus benefits! Comprehensive training and ongoing development. Opportunities for career growth within a global financial technology leader. Supportive team environment with a focus on service excellence.

Position:

ONSITE CSR

Pay:

$12/hr-Weekly pay/Full time +

Benefits Hours:

Must be able to work Monday-Saturday any 8hr shift Between the hours of 8am-9pm Responsibilities Receive inbound and perform outbound calls depending on the department Read, interpret, and apply step-by-step instructions in real time during live calls Repeat process reliably across high volume interaction without cutting corners Follow structured workflows exactly as written, does not deviate from processes Provide customer support via phone, email, and ticketing systems Troubleshoot billing, reporting, and product issues Assist with account updates, payments, and system navigation Document interactions accurately and follow procedures Deliver solution-focused service to support retention Partner with internal teams to resolve escalated issues Qualifications Must be able to work ONSITE in Parkersburg, WV Customer service or Call center experience Background in financial services, banking support, healthcare insurance processing, compliance-heavy call centers, QA/auditing, data entry highly preferred High attention to detail in data handling; prioritizes data input and accuracy Strong problem-solving skills Excellent communication Tech-savvy and quick to learn systems Accurate in fast-paced environments Detail-oriented and organized