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AT&T Customer Service Representative

Job

S. Valley Mgmt Group

Wheeling, WV (In Person)

$53,000 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

We are a sales and consulting organization dedicated to representing leading brands in technology and telecommunications. Our mission is to deliver personalized connectivity solutions while providing exceptional customer service. To support this goal, we are seeking a motivated AT&T Customer Service Representative to introduce and present AT&T's wireless and broadband services to customers. As an AT&T Customer Service Representative, you'll act as a trusted advisor—guiding individuals through AT&T's service options and ensuring each customer is matched with sales solutions that fit their unique needs. The AT&T Customer Service Representative role is ideal for someone who is proactive, personable, and passionate about helping others stay connected through innovative technology.
AT&T Customer Service Representative Responsibilities:
Provide tailored customer support to foster satisfaction, loyalty, and long-term retention. Actively listen to customer needs, assess situations, and provide personalized plan recommendations. Deliver engaging presentations on AT&T's wireless, internet, and television services. Maintain in-depth knowledge of AT&T's promotions, devices, and pricing to recommend the best-value solutions. Resolve service-related inquiries with professionalism, urgency, and care. Share customer feedback, trends, and market insights with leadership to drive improvements.
AT&T Customer Service Representative Qualifications:
High school diploma or GED required. Previous experience in customer service, telecommunications, or sales preferred. Prior background as an AT&T Customer Service Representative is a plus Strong communication, interpersonal, and presentation skills. Ability to thrive in a fast-paced, customer-focused environment. Self-motivated with a genuine enthusiasm for delivering excellent service. The AT&T Customer Service Representative role plays a vital part in our company's growth and success. If you are eager to build meaningful customer relationships, achieve goals, and grow your career in a rewarding way, we encourage you to apply today.
Pay:
$48,000.00 - $58,000.00 per year
Benefits:
On-the-job training Professional development assistance
Work Location:
In person