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CENTRAL WYOMING COUNSELING CENTER

Client Service Representative

Pay: Not specified

Posted: 2 weeks ago

Location: Casper, WY (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Client Service Representative / Associate

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Based on Wyoming data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$46,954 / year median in Wyoming

-11% projected decline

Explore Career

Job Description

Are you looking for a fulfilling and rewarding career? Central Wyoming Counseling Center is looking for a Client Service Representative! We are looking for individuals who: Have experience with EMR (Electronic Medical Record) platformsHave experience with CPC (coding), ICD-10 and Behavioral health CPT codes (Preferred)Have a Professional Certificate (i.e. AAPC) in behavioral health coding (Preferred)

Are CompassionateEnjoy Helping OthersAre EmpatheticAre Caring ROLE:

The Client Service Representative (CSR) is the first point of contact for our clients. You will welcome guests and greet people who visit Central Wyoming Counseling Center (CWCC).

Work Hours:

8:00 AM-5:00 PM Monday through Friday

QUALIFICATIONS

Education:

High school Diploma or GED required

Experience:

Experience with Electronic Medical Record (EMR) software platforms Prefer CPC (coding); demonstrated ICD-10 proficiency; Experience with ICD-10 and behavioral health CPT codes, and healthcare reimbursement practices. Prefer professional certification (i.e. AAPC) in behavioral health coding

JOB SUMMARY

The Client Service Representative is primarily responsible for offering administrative support across the organization. This position will coordinate front-desk activities, distribute correspondence, and re-direct phone calls. If you meet the above qualifications, this is the role for you! Submit your application today!