A service writer at Expresso Lube will involve documenting service needs, communicating with technicians, and ensuring a smooth, professional customer experience from start to finish. Key Responsibilities Greet customers and assess service needs Create accurate work orders based on customer concerns Communicate repair recommendations and estimates clearly Schedule service appointments and manage workflow Coordinate with technicians to ensure timely completion of work Provide updates to customers throughout the service process Review completed work orders for accuracy and billing Process invoices and collect payments Maintain organized records of services and customer interactions Handle customer questions, concerns, and complaints professionally

Job Types:

Part-time, Full-time Pay:

$10.00 - $16.97 per hour People with a criminal record are encouraged to apply

Work Location:

In person