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Fremont Motor Management Co

Service Advisor

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$55,262 / year median in Wyoming

+18% projected growth

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Job Description

NOW HIRING
Automotive Service Advisor Be the Connection Between Customers and Our Service Team! Fremont Motors is looking for a professional, customer-focused Service Advisor to join our service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you. What You'll Do Serve as the primary point of contact for customers in the service department Schedule service appointments and follow up on repair orders Communicate vehicle issues, recommended services, and pricing clearly to customers Work closely with technicians to ensure timely and accurate service Provide exceptional customer service and resolve concerns professionally Maintain accurate records of customer interactions and service transactions What We're Looking For Previous experience in customer service, automotive service, or sales preferred Excellent communication and interpersonal skills Strong problem-solving and organizational abilities Ability to handle multiple tasks in a fast-paced environment Professional and positive attitude Knowledge of automotive systems is a plus Why Work With Fremont Motors? Family-owned and operated since 1938 Supportive and team-oriented work environment Opportunities for career growth and development Competitive pay with performance incentives Stability and long-term career potential Benefits 401(K) Plan plus Match
  • We believe in helping you invest in your future Employee Discounts on Parts and Services Employee Discounts on New and Used Vehicles Paid Training-We provide hands-on, paid training to help you grow your career and reach new professional milestones Paid Time Off
  • At Fremont, you begin accruing paid time off on your first day of employment Holiday Pay Yearly Tenure Bonus
  • Loyalty should be rewarded-The longer you're part of the Fremont team, the bigger your reward. Floating Holiday
  • Every employee gets their birthday off!
Memorial Day and Labor Day weekends off Ready to Join Our Team? If you're passionate about cars, helping customers, and providing top-notch service, apply today and become an essential part of our service department!