Customer Service Representative

JOIN OUR TEAM

~WE'RE GROWING! Are you

PASSIONATE

about creating an exceptional customer experience? Do you CARE about the details? Are you a team player who likes to LEARN new things? Do you CRAVE an environment of collaboration and enthusiasm? Do you believe that if something is worth doing, it's worth doing RIGHT ? If this sounds like you, we would love to talk to you! We are currently hiring a Customer Service Representative to assist customers in the office, over the phone, and through email. Ideally, this position will be filled by someone who is a team player and understands that giving the customer an exceptional experience is our number one goal! This person will be responsible for: Assisting new and existing customers by promoting and facilitating phone, internet and video customer solutions Serving in a critical role working with many groups to meet the All West standard of customer satisfaction

Tasks Include:

Customer care Customer education Payment processing Customer recordkeeping

Requirements:

Great attitude Enthusiasm for technology Quick learner Excellent people skills Willingness to learn 1-2 years customer service experience Proven success learning new computer programs High school diploma or equivalent This is an in-office position. Hours will be 7:30am-4:30pm Monday through Friday. All West is a drug free workplace, conducting pre-employment and random drug testing. Benefits include medical, dental, short-term disability, life insurance, AD&D, 401k with company match, PTO, paid holidays, and more! All West Communications is an Equal Opportunity Employer We're proud to be an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person