DDC Service Technician

Position Overview Walters Controls, Inc. is seeking an experienced DDC Controls Service Technician to support our growing base of captive service customers as well as provide service support to installed-project clients. This role focuses exclusively on controls systems associated with HVAC equipment—including VAV boxes, air handling units, pumps, and related control devices. This position does not involve mechanical service or equipment repair. This is a local service role with minimal travel. Typical service territory is within the local market, with the maximum drive time approximately 1.5 hours. We are hiring one technician for the Mobile office and one for the Dothan office. Key Responsibilities Troubleshoot, diagnose, and repair DDC control systems associated with HVAC equipment Respond to service calls for both contracted service customers and installed-project clients Identify control-related issues including sensors, controllers, actuators, networks, and programming logic Navigate and support systems using Niagara Framework (N4) Perform point-to-point verification, controller replacement, and minor programming modifications Identify service opportunities and communicate recommendations to customers and internal teams Accurately document service activities and resolutions Support long-term system reliability and customer satisfaction Required Qualifications Prior DDC controls experience required (manufacturer background does not matter) Strong understanding of building automation systems Ability to work independently in the field Strong communication and customer service skills Valid driver's license and clean driving record Preferred Qualifications Niagara N4 programming or navigation experience Familiarity with Honeywell, Siemens, Schneider, or similar BAS platforms Ability to read control drawings, sequences, and wiring diagrams Compensation & Benefits Competitive salaried position Commission opportunities for selling service agreements and upselling service projects Company-provided fully equipped service truck Paid medical benefits Performance-based bonuses Paid vacation and holidays Long-term career growth opportunities Work Environment Local service work only Controls-focused role, not mechanical service Supportive team with strong technical leadership

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person