Dealership BDC -Vehicle Acquisitions Specialist

About Us THIScar is a large, online-only, digital auto retailer, and one of the largest vehicle buying platforms in Texas. Unlike traditional dealer retail offerings, THIScar allows customers the convenience of shopping online, purchasing, financing, and selling their vehicle all online or with the guidance and assistance of our Agents. The entire process is frictionless and with the customer-centric approach as paramount. We have a mobile vehicle purchasing/pick up process as well as a vehicle delivery center for customers to sell us their vehicle at our state-of-the-art buying center in Tomball, Texas. Position Overview If you have exceptional phone skills are a self-motivated, goal driven, customer-centric individual who has experience with and has excelled in using the Kelley Blue Book Instant Cash Offer (KBB-ICO) platform in the past, then we have the RIGHT opportunity for you. This role is for a money-motivated individual with above average Customer Service and Appointment Setting skills. The pay structure offers rewards for achieving individual and team goals and is a generous salary plus unlimited commission. This is a proactive, out-reach role wherein you'll be charged with reaching out to people who received an online offer and/or is advertising their vehicle for sale online, and scheduling them to bring their vehicle to our facility to sell their vehicle to us. KBB ICO experience is required. Essential Duties and Responsibilities This is a proactive, out-reach role wherein you'll be charged with reaching out to people who received an online offer through the Kelley Blue Book ICO platform and scheduling them to bring their vehicle to our facility to sell their vehicle to us. Proactively generate leads by reviewing FSBO (for sale by owner) ads on various platforms and clearly articulating the value of selling their vehicle to THIScar vs dealing with the hassles of selling to strangers Follow up on all customer contacts/leads via phone, text and email multiple times to schedule appointments Confirm scheduled appointments to ensure people arrive as planned Work hand-in-hand with on-staff appraiser. Clearly and effectively explain what is required to sell a vehicle Leverage all software and data provided to confirm and offer the appraisal amount for the vehicle purchase. This is inclusive of our CRM, phone system, KBB and more This position will contact, engage, and follow up with all opportunities in the pipeline as well as generate new opportunities This position will coordinate expectations with the customer and the in-store appraiser.

Job Requirements:

KELLEY BLUE BOOK INSTANT CASH OFFER EXPERIENCE IS A MUST

Must be articulate, clear spoken and convey trust and confidence when speaking on the phone Must be self-motivated and energetic A friendly/professional demeanor with excellent written and verbal communication skills Must be able to type clearly and accurately while multi-tasking Strong organizational skills with the ability to multitask and meet daily goals Must be able to contribute to a positive team environment as this position is highly collaborative and transparent with all parties involved. Any auto industry experience a plus Required Skills & Experience Ability to work quickly across multiple computer platforms and websites. Strong computer skills and proficiency in Microsoft office software 1-3 Years Automotive or industry related experience Exerts high energy with focus on attaining results. Displays great Attention to Detail A strong desire to build positive working relationships with individuals in all departments. Position requires a valid driver's license. At times will require walking, bending, kneeling, or standing in or around vehicles.. Work hours will include some evenings, weekends, and holidays.

Job Type:

Full-time Pay:

$60,000.00 - $100,000.00 per year

Benefits:

Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

Day shift Weekends as needed

Experience:

Sales:

1 year (Required)

Work Location:

In person