Dental Front Office Manager

Dental Front Office Manager 9401 Courthouse Road, Chesterfield, VA 23832 Full-time Full-time Dental Front Office Manager - Full-Time | Chesterfield, VA We're hiring a Dental Front Office Manager for a patient-focused, supported role. Our office has a dedicated insurance verification team and separate billing department, so your focus is on patient communication, scheduling, operation flow, not chasing claims or handling insurance issues all day. Insurance responsibilities are limited and supported, with only limited direct involvement. What Makes This Role Different Dedicated insurance verification team Separate billing and AR team Streamlined systems and digital workflows Clear, structured responsibilities What You'll Do Present and explain treatment plans and financial options Coordinate scheduling for treatment Prepare patient charts for visits Check patients in/out and collect co-pays Coordinate insurance verification with team support Perform limited verification (e.g., missing info at check-in, select insurance) Submit and track pre-authorizations Maintain accurate documentation Ascend Requirements 5+ years dental front office manager, insurance verification, or treatment coordinator experience Strong communication and case presentation skills Familiarity with insurance and pre-authorizations Experience with Ascend required Compensation & Benefits Competitive Paid Time Off Supportive, team-oriented environment Opportunity for performance-based bonuses Greater Richmond Dentistry is an Equal Opportunity Employer and complies with all applicable federal and Virginia law.

Job Type:

Full-time Benefits:

Paid time off

Experience:

General Dentistry Insurance Verification:

5 years (Required)

Solid Understanding of Dental Insurance Pre-Authorization:

5 years (Required)

General Dentistry Front Office Operation:

5 years (Required)

General Dentistry Treatment Plan Presentation:

5 years (Required)

Understanding of General Dentistry ADA Codes:

5 years (Required)

General Dentistry Patient Scheduling:

5 years (Preferred)

Work Location:

In person