Dental Patient Coordinator

About Seacoast Braces Miller Orthodontics We are a rapidly growing, high-performing orthodontic practice known for delivering exceptional patient experiences and clinical excellence. Our team is driven, collaborative, and focused on continuous improvement. We leverage systems, data, and hospitality to create a best-in-class environment for both patients and team members. Position Overview This hybrid role blends front desk operations with treatment coordination, making it ideal for a high-energy, detail-oriented professional who thrives in both patient-facing and consultative environments. You'll serve as the first impression of the practice while also guiding prospective patients through their treatment journey: from initial inquiry to case acceptance. Key Responsibilities Front Desk / Patient Experience (25%)

• Greet and check-in patients with a warm, professional presence
• Manage scheduling, confirmations, and patient flow optimization
• Handle inbound calls, texts, and online inquiries with urgency and accuracy
• Verify insurance and maintain accurate patient records
• Collect payments and support financial transactions Treatment Coordination (75%)
• Lead new patient consultations and present treatment plans with confidence
• Educate patients on orthodontic options, timelines, and benefits
• Clearly communicate financial arrangements and payment solutions
• Track case acceptance metrics and follow up on pending treatment
• Collaborate with clinical and marketing teams to optimize conversion rates What We're Looking For
• 2+ years in dental/orthodontic front desk or treatment coordination (preferred)
• Strong sales aptitude with a consultative, patient-first approach
• Excellent communication and relationship-building skills
• High level of organization and attention to detail
• Comfortable using practice management software and digital communication tools
• Growth-minded, coachable, and KPI-driven What We Offer
• Competitive base pay + performance-based incentives
• Paid training and ongoing professional development
• Opportunities for advancement in a fast-growing organization
• Supportive, team-oriented culture with strong leadership Why Seacoast Braces Miller Orthodontics This isn't a typical front desk role.

You'll play a direct role in practice growth, patient satisfaction, and revenue performance; with clear visibility into your impact. If you're looking for a position where operations meets influence, and where your effort directly drives results, this is the opportunity. Apply Today Submit your resume and a brief note highlighting your experience with patient coordination or case acceptance. We're looking for someone ready to grow with us! Help us shape the future of our practice!

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Retirement plan Application Question(s): Please write us a custom cover letter to show us that YOU are the person we are looking for !

Work Location:

In person