Dental Receptionist-Bilingual Speaking

At Viva Smiles Family Dental, we are committed to providing exceptional dental care in a warm, welcoming environment. We believe in building lasting relationships with our patients through outstanding service and compassionate care. We are currently seeking a friendly, organized, and motivated Dental Receptionist and Treatment Coordinator to join our growing team.

Position Summary:

As the first point of contact for our patients, you will play a vital role in ensuring a smooth and positive experience from check-in to check-out. In addition to front desk duties, you will guide patients through their treatment plans, discuss financing options, and help coordinate appointments to support optimal dental care. We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in providing exceptional customer service while managing the front office operations of our dental practice. This position requires a friendly demeanor, strong clerical skills, and a solid understanding of dental terminology and administrative tasks.

Duties/Key Responsibilities:

Greet patients warmly and manage the check-in and check-out process. Schedule and confirm appointments efficiently using Denticon or similar systems. Handle patient check-in and check-out processes, including collecting payments and processing transactions via medical billing systems. Handle insurance verification and communicate with patients regarding their coverage and benefits. Maintain accurate patient files, including care plans and treatment records. Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member. Assist with clerical tasks such as filing, data entry, and managing correspondence. Review and update patient records, ensuring compliance with HIPAA regulations and maintaining confidentiality. Ensure the reception area is clean, organized, and welcoming for patients. Collaborate with dental staff to ensure smooth patient flow and optimal service delivery.

Skills/Qualifications:

Strong customer service skills with the ability to communicate effectively with patients and team members. 1+ years of dental office experience preferred (front office or treatment coordination) Familiarity with dental terminology and procedures to assist in patient interactions. Excellent clerical skills including attention to detail for accurate record keeping. Ability to perform insurance verification processes efficiently. Strong organizational skills to manage multiple tasks in a fast-paced environment. Bilingual preferred Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the smooth operation of our practice!

Job Type:

Full-time Language:

Spanish (Required)

Work Location:

In person