VTC Engineer

Overview Bowhead seeks a VTC Engineer to support our customer on the

PICRD II

contract in Colorado Springs, CO. The successful candidate will have experience with system design and Crestron engineering experience. Responsibilities

• Plan and Oversee installations (specifically relating to AV Control System Programming and testing), operate, and maintain video conferencing equipment on NIPR, SIPR and JWICS networks.
• Oversee VTC support team in maintaining the video conferencing-unique hardware, software, and peripherals. (e.g., CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels)
• Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government
• Program and configure Extron, Crestron, AMX, and BIAMP systems for advanced AV deployments
• Perform rack-level system configuration and testing and conduct troubleshooting and system validation for complex AV environments
• Collaborate with project managers, field engineers, and design teams to ensure successful deployments and day-to-day customer AV/VTC sessions
• Provide timely programming updates for Extron and Crestron systems in response to outages and as project requirements evolve
• Maintain accurate technical documentation, configuration files, commissioning reports and ensure systems comply with applicable DoD and DISA standards
• Provide oversight of daily AV/VTC operations across NIPR, SIPR, and JWICS networks
• Lead troubleshooting and resolution efforts for escalated AV/VTC issues, providing root cause analysis and system-level remediation
• Interface with government leadership and external vendors to ensure operational continuity and technology alignment
• Mentor and train junior AV/VTC personnel; provide advanced technical guidance and support
• Support the creation and maintenance of SOPs and security documentation for AV/VTC operations Qualifications
• A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science
• Minimum of 10 years advanced experience in engineering and installing VTC/AV systems and with Crestron/Extron and AMX control programming and DSP audio installation for AV/VTC systems
• Experience supporting and maintaining VTC/AV equipment and scheduling on the

NIPRNET, SIPRNET, COE

JWICS, GWAN, and GOLD networks

• Excellent customer service skills including customer relationships, responsiveness, timely resolution of customer issues, and the ability to problem-solve creatively in time-sensitive situations
• Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 411 (Intermediate)

CERTIFICATION REQUIREMENTS

• Comp TIA Security At least one of the following certifications within 6 months of hire: Crestron Certified Programmer (CCP) Certification, Extron Authorized Programmer (EAP) Certification, Crestron Technician Certification, Extron Control Professional Certification, Extron Network AV Specialist
• Python 3.

x proficiency and Thinklogical Technology 300 are highly desired

SECURITY CLEARANCE REQUIRED

Must currently hold a minimum of a Secret clearance with the ability to obtain Top Secret security clearance with SCI eligibility. An active TS/SCI is preferred.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically #LI-MN1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements.

If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. Join our Talent Community! Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events.

ID 2026-25292

Category Information Technology Location :

Location US-CO-Colorado Springs Min USD $115,000.00/Yr. Max USD $160,000.00/Yr. Clearance Level Must Be Able to Obtain Top Secret/SCI Minimum Clearance Required Secret Travel Requirement Less than 10%