Live Streaming & AV Support Technician

Live Streaming & AV Support Technician American IT Solutions Inc - 3.4 Johns Creek, GA Job Details Full-time $25 - $27 an hour 18 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Live event projects Streaming video systems operation Network troubleshooting Preventative hardware maintenance On-site technical support Live streaming YouTube Live event AV production projects Zoom Equipment troubleshooting Mid-level Live event audio projects Live event videography Event lighting equipment management Broadcast cameras Video conferencing software Issue tracking Collaborative technology platforms Microsoft Teams Live production performance Webex Broadcast studio equipment operation Video conferences (communication methods) Video streaming Equipment inventory management Lighting for video production Video conferencing systems operation Production troubleshooting

Full Job Description Company Overview:

American IT Solutions, Inc is a leading provider of IT solutions and services, with a strong presence in Healthcare and Pharma. We specialize in delivering providing technical support solutions to our clients. Our commitment to innovation and excellence makes us a trusted partner for organizations across the nation.

Job Summary:

We are seeking a skilled Broadcasting and Live Stream Event Support Technician to join our IT team. This role is essential in ensuring the seamless execution of live events, virtual meetings, and webcasts. The successful candidate will have a strong technical background in audio-visual (AV) systems, live streaming platforms, and broadcasting equipment. They will be responsible for setting up, operating, and troubleshooting AV and streaming equipment during live events.

Benefits offered:

Medical, Dental, Vision, 401k matching, 80 hours of PTO.

Compensation:

$25/hr - $27/hr

Key Responsibilities:

Pre-Event Planning and Setup:

Collaborate with event organizers and clients to understand technical requirements. Configure and test AV equipment, including cameras, microphones, lighting, and streaming software. Set up and manage live streaming platforms such as Zoom, Microsoft Teams, WebEx, YouTube Live, and others. Ensure all broadcasting equipment, including encoders, mixers, and switchers, is functioning properly.

Live Event Support:

Operate cameras, audio equipment, and switchers during live events to ensure high-quality video and sound. Monitor live streaming feeds for quality and troubleshoot any issues in real-time. Provide technical support to event participants, including speakers and attendees, to resolve any connectivity or equipment issues. Coordinate with the IT team to ensure network stability and bandwidth availability during live streams.

Post-Event Responsibilities:

Assist with post-production tasks, including editing recorded sessions and ensuring the availability of on-demand content. Maintain a detailed log of technical issues and resolutions for continuous improvement. Provide feedback to improve future live streaming setups and processes.

Equipment Maintenance and Inventory:

Perform regular maintenance on AV and broadcasting equipment to ensure longevity and reliability. Manage inventory of broadcasting and streaming equipment, ensuring all necessary tools are available for upcoming events. Recommend and implement upgrades to equipment and software as needed.