EDUCATION AND EXPERIENCE

High School Diploma, GED or equivalent required. Minimum of 3 years of experience in audiovisual support, AV technical services, or event production. (1 year with an associate's degree). Associate's degree in information technology, audiovisual technology, or a related field is preferred and may substitute for 2 years of required experience. Experience setting up and operating AV equipment, including projectors, sound systems, and video conferencing tools, is highly desirable. Experience supporting live or virtual events is a plus. Industry certifications such as AVIXA Certified Technology Specialist or Extron AV Associate preferred. Criteria

CRITERIA

: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

Assist in the setup, operation, and breakdown of audiovisual equipment for classrooms, meetings, and college events, including projectors, microphones, speakers, video displays, and conferencing systems. Provide AV support for high-profile in-person and virtual meetings and events, including College-Wide Forum ( CWF ) and Board of Trustees ( BOT ) meetings. Provide technical support for AV-related issues in classrooms and event spaces, escalating complex problems to senior staff as needed. Provide real-time technical support and post-event follow-up to ensure successful execution and continuous improvement. Support routine AV installations and maintenance under the guidance of senior technicians, including cable management, equipment testing, and software updates. Monitor and maintain daily functionality of AV systems; promptly report and document equipment issues. Assist with setup and support for virtual and hybrid meetings and events using Zoom and Microsoft Teams platforms. Provide support for high-profile college events such as Board of Trustees meetings, College Wide Forum, and campus-wide events. Maintain accurate records of equipment use, maintenance activities, and inventory updates. Follow established AV operational procedures, including equipment checkout and room readiness protocols. Deliver responsive and courteous customer service to faculty, staff, and students requesting AV support. Assist in training and supervising student workers as assigned. Participate in internal training to develop technical skills and stay informed about college AV standards. Perform other related duties as assigned to support audiovisual operations and events.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of audiovisual systems and components, including projectors, microphones, speakers, video displays, and conferencing technologies. Knowledge of video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex) and best practices for supporting virtual and hybrid meetings and events. Knowledge of standard AV setup procedures, cable types and connections, and signal flow. Knowledge of safety procedures and basic troubleshooting practices for AV equipment. Ability to identify common issues in classroom and event AV environments and methods for addressing them. Ability to troubleshoot and resolve technical issues in real-time during live events or meetings. Ability to follow established procedures and escalate issues appropriately. Ability to provide courteous and professional customer service to a diverse campus community. Ability to work independently and collaboratively under the direction of senior AV staff. Ability to remain calm and effective under pressure during live events. Ability to coordinate and support high-profile meetings and events. Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions may be required to install, repair or troubleshoot AV-related technologies.

OTHER REQUIREMENTS

Must regularly lift and/or move up to 30 pounds, but occasionally they are required to lift and carry equipment that can weigh up to 50 pounds and setup computer equipment which involves pushing and pulling heavy carts, bending and crawling under desks for wire hookup and management. Ability to work evening shift, Evening 1:30pm - 9:30pm

ACCOMMODATIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George's Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. Accommodation determinations are made on a case-by-case basis. Is Background Check Required? Yes Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No Posting Detail Information Posting Number

PGCC239411/12

Open Date 07/27/2026 Close Date Open Until Filled Yes Background Check Statement Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check. Special Instructions to Applicants This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.

Application Status:

you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation. Posting Specific Questions Required fields are indicated with an asterisk (

Which of the following best describes the highest level of education you have completed?

Master's Degree or higher from an accredited college/university Bachelor's Degree from an accredited college/university Associate's Degree from an accredited college/university One to two years of college credit (30 credit hours is equivalent to one year) Less than 30 credits from an accredited college/university High School Diploma or GED None of the above

Do you have 3 years of experience in audiovisual support, AV technical services, or event production. (2 years with an associate's degree in information technology, audiovisual technology or related)? Yes No
What are your salary expectations for this position? Please provide a range, if available. (Open Ended Question)
Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S. Yes No
How did you hear about this employment opportunity?

HERC HigherEd Jobs Hispanic Outlook Indeed Personal Referral PGCC Website Social Media (LinkedIn, Twitter, Facebook)

The Chronicle of Higher Ed The Washington Post Other:

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