AV Support Technician at Horizontal Talent AV Support Technician at Horizontal Talent in New York, New York Posted in 4 days ago. $35.00 - $38.00 per hour Join a fast-paced Workplace Technology team supporting conference rooms, live events, and hybrid collaboration spaces across a dynamic office environment. This role is ideal for an AV professional who enjoys hands-on troubleshooting, room builds, event production, and helping people have seamless meeting experiences. Responsibilities Perform daily checks of conference rooms to identify and resolve AV issues before meetings begin Support employees with in-room and remote meeting technology, including Google Meet, displays, cameras, audio, and projection systems Troubleshoot and maintain room kits, room schedulers, scheduling displays, and related AV hardware and software Provide support for Logitech Rally products and Neat Bar Pro systems across meeting spaces Respond to support requests from the IT helpdesk and assist with diagnosing and resolving room-related issues Set up, install, configure, and test new conference rooms, including cabling, mounting, and hardware provisioning Support audio systems such as DSPs, mixers, microphones, and speakers to ensure clear and reliable sound Assist with live event production for all-hands meetings, town halls, and other streamed events Operate event AV equipment such as Q-SYS systems, streaming encoders, switchers, and audio consoles Conduct pre-event checks, monitor live productions, and help resolve issues during events Create and maintain documentation, runbooks, and knowledge base articles for room and event systems Track AV inventory, coordinate with vendors, and help maintain equipment, updates, and spares Skills 5+ years of experience in IT or AV support with a focus on conference rooms or meeting spaces Hands-on experience with Google Meet hardware and software in both meeting room and event settings Experience supporting Logitech Rally equipment, Neat Bar Pro, and scheduling displays Ability to install and troubleshoot conference rooms from the ground up Experience with live event AV workflows, including video switching, audio mixing, and streaming/recording Working knowledge of Q-SYS or similar audio DSP/control platforms Comfort supporting live, in-use systems while staying calm and solution-focused Basic to intermediate networking knowledge, including switches, Wi-Fi, servers, and AV-over-IP fundamentals Experience supporting Apple devices in an enterprise environment Experience managing Windows laptops and desktops Familiarity with ticketing systems and enterprise support workflows Strong communication skills and a service-oriented approach Ability to lift and move equipment weighing 50+ lbs as needed Preferred Skills

AVIXA CTS

certification or progress toward certification Experience with additional conferencing ecosystems such as Poly, Yealink, or Crestron Exposure to control system programming or configuration Experience with other audio DSP platforms such as Biamp or Extron Background in event or broadcast AV support for corporate events or streamed productions Ability to read signal flow diagrams and AV schematics Experience with low-voltage wiring, rack builds, and AV cabling work Bachelor's degree in a related field or equivalent hands-on experience Horizontal Talent is committed to building inclusive workplaces where people of all backgrounds, identities, and experiences can thrive. We encourage candidates from underrepresented and historically marginalized communities to apply, and we value diverse perspectives as an important part of a strong team. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex. Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $35 - $38 per hour based on qualifications and experience.