Our Services:
IT support and troubleshooting
Data backup
Hardware procurement and maintenance
Candidate Expectations:
Strong understanding of networking protocols and security best practices
Proficiency in troubleshooting hardware and software issues
Excellent communication skills for customer interactions
Ability to manage and prioritize tasks
Up-to-date with the latest IT trends and emerging technologies
Positive attitude and a proactive approach to problem-solving If you are passionate about technology and dedicated to delivering superior client service, we would love to hear from you.

Join us in providing innovative IT solutions and making a meaningful impact for our clients.

Here is a full list:

Core Technical Skills Operating Systems Windows OS (10/11, Server 2016/2019/2022)

installation, troubleshooting, Active Directory basics. macOS
user support, basic command-line. Linux (Ubuntu/CentOS)
basic shell commands, troubleshooting, remote admin. Security & Access Management MFA tools (e.g., Duo, Microsoft Authenticator ) Understanding of IAM (Identity and Access Management) principles Familiarity with BitLocker , Windows Defender , and endpoint protection platforms Common Tools & Platforms Microsoft 365 / Exchange Online
mailbox management, license assignments, Teams troubleshooting Ticketing systems
familiarity with systems like: Repair Shoppr Apple Business Manager/ Other MDMS Hardware & Peripherals PC/laptop hardware diagnostics and repair Knowledge of docking stations, monitors, and basic AV setups Smartphone and tablet repair Custom PC Builds Soft Skills & Abilities Ability to document issues and solutions in tickets clearly Prioritize tickets and escalate appropriately Good communication — can explain issues to non-technical users Handle user frustration calmly and professionally

Job Type:

Full-time Pay:

$14.00

$18.

00 per hour

Work Location:

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