Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
VTC Administrator (Fort Belvoir, VA)
Job
22nd Century Technologies, Inc.
Fort Belvoir, VA (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
60
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Requirements Fort Belvoir, VA Top Secret Polygraph not specified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries
Job Description Title:
VTC Administrator Client:
DLA Location:
Fort Belvoir, VA Works under general supervision, providing support for DLA Information Operations AV/VTC equipment, to include CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment and other commonly used peripherals within the Government computing environment.Responsibilities:
- Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service
- Provide both active and passive monitoring of scheduled SIPR and
NIPR VTC
calls under the supervision of the lead- Use
TMS, CMS, CMM
for conference control and scheduling, ensuring adherence to current STIGs, with guidance from the lead- Assist the lead in setting up and preparing VTC meetings for FLAG level or SES employees 60 minutes ahead of the conference time
- Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video issues, under the supervision of the lead
- Perform CODEC updates and other technical administrative duties as assigned, in coordination with the lead
- Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management
- Support the lead in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure
- Create, update, and manage trouble tickets in the
DLA ITOC
Service Now Remedy system, with oversight from the lead- Assist the lead in maintaining and updating the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network
- Support the lead in performing proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software
- Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and
US CYBERCOM
directives, under the supervision of the lead- Provide software and configuration updates as required by DOD IA directives, in coordination with the lead
- Assist the lead in providing over-the-shoulder or remote training on VTC operations, including scheduling, monitoring, and troubleshooting
- Support the lead in creating and updating documentation, including CONOPS, SOPs, quick start guides, and troubleshooting guides
- Assist the lead in providing weekly operational status reports and updates on VTC infrastructure to DLA and other relevant authorities Minimum experience:
- Three (3) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment
Security Clearance:
- Secret Certification Requirements
- DoD Approved 8570
Baseline Certification:
Category IAT Level II (Security + CE)- DLA Approve CE Certification (CCST)- Willing to get CCST within 45 days of joining group id: 10216532 N Name Hidden Recruiter Apply now