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AV Commissioning & Service Specialist
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Fearing's Audio Video Security
Madison, WI (In Person)
$70,000 Salary, Full-Time
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Job Description
Position Overview Fearing's Audio Video & Security is seeking an experienced Senior Commercial AV Commissioning & Service Specialist to lead the commissioning, optimization, and long-term performance of complex commercial audiovisual systems. This role requires advanced technical expertise, independent judgment, and systems-level problem solving across a variety of client environments. The position operates with minimal supervision and plays a key role in ensuring system functionality, customer satisfaction, and technical excellence. Primary Responsibilities Lead commissioning, validation, and optimization of complex commercial AV systems Evaluate system designs, installation quality, and scopes of work to ensure technical accuracy and performance standards Independently diagnose, troubleshoot, and resolve complex system issues across control, audio, video, DSP, and networked AV environments Configure and manage control systems (QSYS/Crestron) and other DSP platforms, including programming modifications and performance tuning Oversee system-level integration, including IP-addressable devices and AV-over-IP architectures Serve as a technical resource for engineering, installation, and service teams Provide customer-facing technical guidance, training, and system handoff documentation Support service escalations and advanced troubleshooting efforts Contribute to continuous improvement of commissioning standards, documentation, and best practices Perform other professional duties as required to support business objectives Qualifications & Professional Experience Associate degree in Electronics, Information Technology, or related field preferred Minimum of 3-5 years of progressive experience in commercial AV commissioning, service, or systems integration Demonstrated expertise with AMX and/or Crestron control platforms Advanced DSP programming and tuning experience Required experience with AVoIP, Dante, and modern networked AV systems Strong working knowledge of IP networking principles Proven ability to analyze complex technical problems and implement effective solutions Experience leading small to mid-sized system deployments or commissioning efforts CTS certification preferred Professional Competencies Exercises independent judgment and discretion in technical decision-making Strong customer-facing communication and consultation skills Ability to manage competing priorities in a project-driven environment High level of accountability, professionalism, and attention to detail Capable of working autonomously while collaborating cross-functionally Physical & Administrative Requirements Ability to work on ladders, lifts, and elevated surfaces Ability to lift and handle equipment weighing up to 80 lbs Valid driver's license with acceptable driving record Background check, drug screening, and reference verification required