Senior Video Conferencing Project Specialist

About the Role The Senior Video Conferencing Project Specialist is an experienced individual contributor responsible for the operational execution, governance, and continuous improvement of enterprise audiovisual (AV) videoconferencing systems. This role serves as the primary process owner for the firm's videoconferencing program, including workflows, standards, vendor engagement, and project lifecycle oversight across all supported locations. Operating with a high degree of autonomy, this role functions as a trusted subject‑matter expert and partner to internal stakeholders and external vendors, influencing outcomes through process ownership, cross‑functional collaboration, and sound independent judgment. The Impact You'll Make Own and maintain standardized videoconferencing workflows, intake processes, and operating procedures to ensure consistency and compliance across locations Ensure AV work is properly requested, approved, tracked, and documented using enterprise tools and internal systems Establish and maintain SOPs, templates, and documentation standards while driving continuous process improvement Lead end‑to‑end AV project coordination from intake through close‑out across multiple concurrent initiatives Serve as the primary operational point of contact for internal project teams and external AV vendors Define and validate scopes of work, project readiness, timelines, milestones, and handoff requirements Monitor vendor performance and ensure compliance with contractual, quality, and documentation expectations Partner closely with IT, Facilities, Conference Services, and Corporate Events to align AV execution with broader workplace and technology initiatives Identify and manage dependencies related to network connectivity, power, room readiness, and scheduling Review vendor invoices for accuracy and alignment with approved scopes and completion milestones Confirm project completion and ensure all close‑out documentation, drawings, and records are received and archived Serve as the primary escalation point for AV operational risks and process gaps, leading cross‑functional solutions Influence outcomes by building alignment and guiding stakeholders without direct authority Maintain expertise in videoconferencing platforms, hardware standards, and collaboration technologies while staying current on industry trends and best practices What You'll Bring to Baird 5+ years of experience in audiovisual operations, workplace technology, or technical project coordination Proven experience managing vendors, scopes of work, and structured operational workflows Proficiency with workflow, tracking, and documentation tools such as Smartsheet, Excel, and ticketing platforms Strong written and verbal communication skills with the ability to influence without authority Ability to work independently while partnering effectively across functions Experience supporting enterprise or multi‑site AV environments Familiarity with AV standards, system documentation, and installation lifecycles Demonstrated experience driving process improvement or operational optimization initiatives Willingness to work long hours, including nights and weekends, with flexibility to travel domestically (approximately 10-30%) #LI-AK1 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law. Baird is an employee-owned, international financial services firm specializing in wealth management, capital markets, private equity and asset management. Our mission is straightforward. We strive "to provide the best financial advice and service to our clients and be the best place to work for all." Our culture is like no other with extraordinary people who make Baird great for our clients and one another. Nationally recognized as a great place to work since 2004, we invite you to learn more about Baird, our culture and our people. Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey - one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us.