Display an understanding of all Ride Standard Operating Procedures.
Demonstrate consistent execution of all safety policies.
Understand and adhere to all company policies, including but not limited to those around punctuality, grooming, social media, and confidential information.
Demonstrate the ability to contribute to a safe environment for animals, ambassadors, and guests.
Display the ability to utilize all job-related equipment associated with this level.
Consistently practice safe work habits including, but not limited to, the use of personal protective equipment, proper lifting, and reporting of unsafe conditions.
Conduct daily ride inspections.
Perform preventative maintenance and scheduled services.
Provide support in troubleshooting problems with mechanical, electrical, and pneumatic equipment.
Develop basic ride management, inventory, and parts knowledge and applications.
Attain all related check-offs in assigned area(s) for this job level.
Accurately complete and maintain documentation, including Pre-Op Inspections, CARS, logbooks, and scheduled maintenance services.
Read and understand blueprints, schematics, and wiring diagrams.
Replace de-energized electrical components as qualified.
Comprehend and sign relevant area and department SOP manuals and communication logs.
Report safety concerns to leadership and respond to emergencies as trained.
Demonstrate the ability to access and utilize the Safety Data Sheet (SDS) Portal.
Use hand tools and other equipment in accordance with training and company policies.
Maintain equipment, tools, and devices required for the role.
Display responsibility for supplies and company resources.
Demonstrate awareness of regulators and accrediting bodies.
Physically prepare facilities for inspections.
Use supplies efficiently and responsibly.
Complete area projects, curriculum, training, and assigned sign-offs.
Assist with preventative maintenance and daily operational projects as assigned. Teamwork & Communication
Consistently demonstrate the ability to function within a team environment through professional communication, reliability, a positive attitude, honesty, and effective time management.
Communicate openly with ambassadors across departments and contribute to area discussions.
Accept direction and feedback openly and adjust performance accordingly.
Encourage others and address conflict appropriately.
Support and contribute to the development of new Ride Technicians.
Schedule and participate in feedback sessions with mentor(s). Training & Certification Expectations Within six (6) months, the ambassador should be certified to demonstrate competency in:
Three (3) small rides
Two (2) medium rides
One (1) large ride
Non-ride attractions (moving walkways, elevators)

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