We are looking for a hands-on Laptop Imaging Technician to support high-volume device preparation and deployment efforts in Downers Grove, Illinois. This Long-term Contract position is ideal for someone who thrives in an onsite environment, enjoys working with Windows hardware, and takes pride in delivering accurately configured laptops ready for end users. The role combines imaging, setup, quality verification, troubleshooting, and asset handling in a fast-moving technical workspace.

Responsibilities:

• Prepare and deploy large batches of Windows laptops by initiating imaging processes and applying required build standards.
• Complete initial device setup tasks, including software installation, system configuration, and readiness checks before distribution.
• Support laptop lifecycle projects by exchanging older equipment, assisting with user device transitions, and helping coordinate data transfer activities.
• Inspect completed builds to confirm each machine meets quality expectations and is fully functional prior to release.
• Diagnose imaging and boot-related issues, record outcomes clearly, and escalate unresolved technical problems when appropriate.
• Maintain accurate records in ticketing and asset tracking systems to ensure reliable documentation of device status and movement.
• Sanitize retired hardware, package returned equipment, and coordinate shipment or handoff to leasing partners and repair providers.
• Organize and move equipment across imaging stations and bench areas while managing a high-volume workload efficiently and safely.
• Arrange repair activity with external hardware vendors and track devices through return and service processes.