Senior Manager, Creative Content D2C

Senior Manager, Creative Content D2C MRA-The Management Association $125,000 - $135,000 parental leave, paid holidays, 401(k) United States, Illinois, Chicago May 12, 2026 Senior Manager, Creative Content D2C Medela LLC in McHenry, IL www.medela.com

Hybrid:

Three days in the office (Tues, Wed, Thurs) Salary starting at $125K plus bonus We're looking for a strategic Creative Content Leader, D2C with strong agency relationship management experience to shape and elevate how our brand shows up across campaigns, content, and consumer touchpoints. The Senior Manager, Creative Content and Agency Relationships leads the development of high-quality creative content assets and content programs within the Brand, Content & Experience function for the Consumer Business Unit. The role is responsible for translating brand strategy into compelling, on-brand creative and content across campaigns, product launches, evergreen storytelling, and key business initiatives. What You'll Do Lead creative content development across campaigns, product launches, and evergreen brand initiatives for D2C Translate brand strategy into impactful creative across digital, social, web, email, video, and paid media Partner with Brand leadership to ensure all creative content output reflects Medela's brand strategy, visual identity, and tone of voice, D2C Lead content planning and storytelling development across campaigns, product priorities, and key brand moments Own agency relationships, ensuring clear direction, strong collaboration, and high-quality delivery Build scalable creative content frameworks, campaign toolkits, and asset packages for global and local use, D2C Partner cross-functionally with Brand, Marketing, Digital, Product, and Communications teams Oversee creative workflows from briefing through delivery and continuously improve ways of working Ensure creative consistency, performance alignment, and brand excellence across all touchpoints What You Bring 8-10+ years of experience in creative content development, content strategy, brand marketing, or agency leadership in D2C Proven success leading creative for integrated campaigns and digital-first environments in D2C Strong agency management experience and comfort providing clear, actionable creative feedback Strategic thinker with the ability to translate brand direction into compelling content and asset development Strong understanding of creative development processes across digital, social, web, email, and campaign channels for D2C Proficiency in Microsoft Office and presentation tools; familiarity with creative workflow tools and content planning systems is a plus Ability to balance creative judgment with operational rigor A collaborative mindset and passion for great storytelling Why Join? Play a key role shaping a global consumer brand Work at the intersection of creativity, strategy, and performance Hybrid working model: Three on-site office days (Tue/Wed/Thu) Two home office days Partner with talented internal teams Comprehensive benefits plan 401K with match Money Purchase Plan 16-week Paid Parental Leave Generous PTO package, including 14 paid holidays A great place to work! This is not a job description. If you are interested in this opportunity, we are looking forward to receiving your application. For this position we will only consider direct applications and not recruiting firm/agency referrals - thank you for your understanding. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.

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