Tournament Director/Site Director

Tournament Director/Site Director Top Flight Tournaments Marietta, GA Job Details 18 hours ago Benefits Opportunities for advancement Qualifications Record keeping Customer communication Sports rule interpretation Outdoor work Team leadership Operations coordination Greeting customers Maintenance work Answering guest questions Team scheduling Mid-level Groundskeeping Decision making Venue customer assistance Event setup Event customer service Facilities routine maintenance Leadership Customer service problem-solving Communication skills Event on-site coordination Mobile devices Full Job Description Site Director (Weekend Event Operations) Top Flight Tournaments is seeking a dedicated, organized, and customer-focused Site Director to oversee game operations at assigned fields and complexes during our fastpitch softball tournaments. This position plays a vital role in ensuring a professional, efficient, and enjoyable experience for teams, coaches, umpires, and spectators. The ideal candidate is proactive, detail-oriented, and comfortable managing game-day logistics in a fast-paced outdoor environment. Key Responsibilities Pre-Event & Field Setup Arrive at least one hour before the first scheduled game. Ensure assigned fields and facilities are prepared and ready for competition. Coordinate with park staff and grounds crews as needed. Team & Umpire Coordination Welcome teams, coaches, and guests in a professional and friendly manner. Verify team check-in requirements have been completed when applicable. Confirm umpire assignments and ensure officials are present and prepared before each game. Game Operations Ensure all games begin on time and stay on schedule. Monitor game progress and assist with any issues that arise. Serve as the primary point of contact for coaches, umpires, and tournament staff. Scorekeeping & Reporting Collect game results from umpires following each contest. Enter scores and game information into the tournament app. Record pitching information and other required event data accurately and promptly. Customer Service & Problem Resolution Maintain a professional appearance and positive attitude at all times. Address questions and concerns from teams, coaches, and spectators. Assist in resolving scheduling, field, and game-related issues efficiently. Qualifications Strong communication and leadership skills. Excellent organizational and problem-solving abilities. Ability to work independently and make decisions under pressure. Comfortable working outdoors in various weather conditions. Knowledge of softball or baseball rules is preferred (training provided). Ability to perform light field maintenance when necessary. Proficiency with smartphones, tablets, and mobile applications. Schedule Weekend availability required. Typical tournament schedule includes Friday evenings, Saturdays, and Sundays. Hours vary based on tournament size and assignment. Compensation & Benefits Competitive weekly pay. Flexible weekend scheduling. Opportunity for advancement within a growing sports organization. Work premier youth softball events throughout the Southeast. Be part of a team dedicated to creating outstanding experiences for athletes and families. How to Apply If you are passionate about youth sports and want to play a key role in delivering successful tournaments, we would love to hear from you. Please submit your resume and a brief summary of your relevant experience and interest in the position. Top Flight Tournaments LLC Top Flight Tournaments is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age