A DJ or Announcer hosts and programs music for radio shows. Creates playlists, introduces music or songs, provides commentary on music and artists. Interviews guest artists, takes listener requests, and runs contests or promotions on a show. May use audio production skills to play recordings at clubs or parties.
Crimson Brand Partners is a newly formed partnership with the University of Utah designed to modernize how the University continues to build its brand. Crimson Brand Partners will manage commercial operations across Utah Athletics and the broader university - including events at stadiums and arenas, branding, licensing, sponsorships, ticketing, and digital media.
Job Summary:
Crimson Brand Partners is looking for a dedicated and customer-focused Service Executive to join our team. Located in the picturesque state of Utah, this role offers a unique opportunity to work at one of the most exciting organizations in college athletics. The Service Executive will be at the forefront of delivering exceptional fan experiences, providing top-tier customer service, and contributing to the overall success of Crimson Brand Partners. Your commitment to fan satisfaction will be instrumental in fostering lifelong fans.
Primary Job Duties:
The Service Executive will have the daily responsibilities including, without limitation the following: Establish and maintain client relationships that will result in client satisfaction and retention Act as a main liaison between Crimson Brand Partners and the client Manage and execute Member events, including booking, RSVP's, gifts, and activities Oversee execution of client amenities and services to optimize customer experience and maximize sales profitability Participate as a team member through meetings and informal support to other team members and support staff, to maximize customer service, retention efforts, and sales performance Perform Game / Event requirements as needed Interact with other departments to provide a cooperative, client-oriented focus for all operations (for example, the Ticket Office) Create and track mandatory touchpoint opportunities per account in CRM Provide creative input and assertive follow-through to efforts that enhance client satisfaction and retention Identify and close sales opportunities by conducting networking and assertive outreach to current client base Positive and enthusiastic approach to customers and an expectation to respond to client's needs in a timely manner Other duties as assigned
Qualifications/Requirements Education:
Bachelor's degree from an accredited college or university, or equivalent experience
Experience:
Proven track record of 1-2 years of service/sales experience, or equivalent Experience tracking communications and correspondence with clients using a CRM system preferred A positive commitment to providing exceptional customer service Candidate must have a strong work ethic and desire to build a career in professional sports Ability to stay organized and finish task in a timely manner Strong communication skills, both verbal and written, and exceptional interpersonal skills Excellent organization skills and attention to detail Proficient in Microsoft Word, Excel, and Outlook Must be able to work non-traditional hours, including evenings, weekends, and holidays
Application & Process:
Crimson Brand Partners is hosting a Ticket Sales & Service Hiring Event on July 31st to recruit and hire passionate, positive, team-focused, career-driven sales professionals to sell season ticket memberships, group tickets, and to service our season ticket and premium members. To be considered for this role with an August start date, you will need to attend the hiring event on July 31st. Benefits and Perks At Crimson Brand Partners, we believe that our success is driven by the talent, dedication, and well-being of our team members. We are committed to providing a comprehensive and competitive benefits package that supports your physical, mental, and financial health. Health, Dental, options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Paid Time Off for 11 Federal holidays Flexible Spending Accounts (FSA) & Health Saving Accounts (HSA) options Access to Fitness Center, Climbing Wall, Golf Simulator, and more. Crimson Brand Partners is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
