2D/3D Apparel & Embellishment Mock-up Technician

Job Overview This role is an extension of customer service with a cross-over in full-service apparel decoration and embellishment. It involves the creation, refinement and production of visual 2D/3D apparel mock-ups with and without decorative elements for custom manufactured and in-stock apparel. This job typically requires collaboration with customer service, production, and direct customer communication to ensure that the mocked-up visuals align precisely with the customer's custom order request. This position is ideal for someone with a blend of creative design and hands-on skills, who enjoys working in a collaborative environment.

GOAL:

Develop visual mockups (2D/3D) with accurate pricing for customers placing simple to complex custom apparel and decorated apparel orders.

Key Responsibilities:

o Use company provided design software (e.g., Adobe Creative Suite, CorelDraw) to create mockups. o Modify mockups based on feedback from Customer Service Representatives, Sales Reps, and/or customers. o Collaborate with Decoration Supervisor, management and Customer Service Staff to Produce accurate and on-time designs. Research, develop, and implement operational and software improvements to enhance efficiencies and accuracy o Work closely with cross-functional teams (customer service and manufacturing) to ensure objectives are met on time. o Ensure final mockups include accurate pricing and all decorative elements reflect the intended design, location, size/proportion, color and material requirements. o Understand the complex artistic requirements of customer. o As needed; communicate with customers to ensure all information is understood before orders enter production.

Qualifications:

Experience with design tools such as Adobe Creative Suite (Photoshop, Illustrator, Lightroom, InDesign and Corel Products) Experience with Digitizing and Vector Decorating Software (Wilcom, EoS, Tajima Pulse, Corel Draw, Illustrator, etc.) Strong attention to detail and ability to follow design. Creative mindset with the ability to adapt designs based on feedback. Basic knowledge of materials and fabrication processes for various types of decoration embellishments. Ability to work in a fast-paced, deadline-driven environment. Excellent communication and teamwork skills

Preferred Skills:

Prior experience in apparel decoration and design, or visual merchandising. Knowledge of current trends in athletic and uniform/work apparel decoration, visual presentation, and branding.

Salary:

$19-23 an hour depending on experience

Job Type:

Full-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person