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purplevrsZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Pay Range:

$15.74-$65 (based on location, education, certifications, and interpreter specialties)Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adnce to the NAD-RID Code of Professional Conduct.

ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:

Telehealth PlanThis is a heavily discounted telehealth that offers limited telehealth visits onlyCommunity work (when available)Flexible scheduling401 (k) Retirement Savings Plan with employer matchEAP (Employee Assistance Program)Massage ReimbursementJob Requirements

Must be able to work 12 hours per week
Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
Must pass the company's interpreting skills assessment
Must attend and successfully complete a 40 hour New Hire TrainingEssential Duties and Responsibilities include the following:
Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
Support and model the company's mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
Ad to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi-task between interpreting effectively and utilizing video-based technology
Participate in company-sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Ability to independently travel.

W driving is required, access to a vehicle, valid driver's license and required insurance.\n

Minimum Qualification Requirements:

Fluent ASL and spoken English language skills\n
Able to provide accurate interpretation\n
Understanding of Deaf culture\n
Thorough knowledge of and adnce to the NAD-RID Code of Professional Conduct\n
Three to five years of experience in interpreting (preferred but not required)\n
As applicable, state licensure or state-required credentials\n
You must be 18 years or older to apply\n

Disclaimer:

\nThe above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. 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