DOA/I

GENERAL DUTIES AND RESPONSISBILITIES

The Dental Office Assistant works as part of the "front office" team performing those duties necessary to prepare patients, administratively, for a dental visit, to arrange for payment, and to make appointments when necessary. Duties include telephone answering, making appointments, preparing dental records, gathering third-payment information, recording charges and collecting fees.

SPECIFIC DUTIES AND RESPONSIBILITIES

1. Answer telephone in a courteous and professional manner. 2. Provide patients with needed information. 3. Schedule appointments with the Corporation's dental providers and other providers to whom patients have been referred. 4. Pull radiographs and prepare medical record for viewing for each patient visit. 5. Bill patients for services provided as indicated on the encounter form. 6. Establish that each patient is advised of the Sliding Fee Scale and make adjustments accordingly. 7. Collect and receive patient fees. 8. Verify and update changes on patient accounts and demographics. 9. Collect and maintain patient registration and utilization data for the BCRR reports. 10. Provide both English and Spanish speaking patients with needed information. 11. Assist the dental team with Spanish language interpretation in a timely fashion. 12. Ensure the accuracy of Spanish language interpretations to

RHCC. 13.

Assist in the interpreting of RHCC literature, calls, and requests regarding interpretation in a timely manner. 14. Maintain the confidentiality of Robeson Health Care Corporation and the patients/clients that the corporation services. 15. Perform other necessary duties required by the Robeson Health Care Corporation to meet the goal of providing primary health care.

QUALIFICATIONS

1. The ability to relate with warmth and effectiveness to the public, the patient, and the health care provider of the Corporation. 2. The ability to effectively perform the several duties that are part of the "front office" activities. 3. The ability to be bonded for the handling of cash receipts. 4. The ability to perform basic mathematical functions consistently and correctly. 5. Must have a valid North Carolina driver's license. 6. Must be able to write and speak in both English and Spanish languages fluently.

Job Type:

Full-time Pay:

From $14.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Education:

High school or equivalent (Required)

Experience:

Dental receptionist: 2 years (Required)

Language:

Spanish (Required)

License/Certification:

NC driver's license (Required)

Work Location:

In person