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IG
Insight Global
Bilingual-French CSR
Career Insights for Interpreter / Translator
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Scorecard
Based on Ohio data
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What they do
An Interpreter or Translator uses language and communication skills to convert words and concepts from one spoken language to another, or from spoken language to sign language. Works with written information and texts to create translations that are accurate and capture the style and nuance of the original text.
$52,735 / year median in Ohio
-4% projected decline
Job Description
Job Description Insight Global is seeking a Bilingual Customer Service Representative (French/English) for a leading client in the insurance industry. This individual will support a fast-paced customer service environment by handling inbound and outbound communications, managing documentation, and ensuring data accuracy within internal systems. The role requires full fluency in French and English, as documentation may be entirely in French while customer interactions are primarily conducted in English. The ideal candidate is detail-oriented, adaptable, and thrives in a diverse, team-oriented setting. This is an excellent opportunity to join a collaborative team, gain industry knowledge, and transition into a full-time role after a 90-day contract period. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 100% fluent in French and English (expert level verbal + written)
- 2-4 years of CSR / call center experience
- Typing speed of 40+ WPM
- French Canadian language proficiency
- Exposure to insurance industry
- Experience in Bilingual role