OFFERING PAID CREDENTIALS

•Eliminating upfront costs for necessary clearances!

SUMMARY:

To be the main point of contact for students in the Philadelphia Virtual Academy (PVA). This position communicates with students, families, & school district partners to help them understand the program and maneuver through the PVA systems. This position is also responsible for understanding the supports needed for students to be successful in their online learning.

Position Details:

Location:

440 N. Broad St, Philadelphia, PA and remote (hybrid) This position may work from home 2-5 times per week based on program needs Residents of Philadelphia preferred

Schedule:

8:00 AM•4:00 PM, following the BVA academic calendar year

Pay Rate:

$22.00 per hour

Start Date:

August 11, 2026 ESSENTIAL

JOB SKILLS

Knowledge of web-based programs and apps Excellent customer service skills Ability to effectively communicate (oral and written) Strong organizational and time management skills with the ability to meet deadlines Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues Requirements

EDUCATION AND EXPERIENCE

Bachelors Degree in education or related field Experience as an instructional assistant or teacher preferred Experience troubleshooting computer•and technology-related issues preferred Excellent customer service and communication skills Good organizational skills Strong technical aptitude and problem-solving skills

CREDENTIALING

: (Clearances current within 12 months) Paid clearances! PA Child Abuse (Act 151) Clearance PA Criminal (Act 34) Clearance PA Department of Education FBI Education Documentation•diploma OR official transcripts Benefits Employees scheduled for 30+ hours per week are eligible for medical benefits Employer paid medical base plan! Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection 403 (b) Retirement Savings Plan•up to 3% employer match Employer paid Employee Assistance Program (EAP) Tuition discounts through educational partnerships Milestone service awards Employee referral bonus Gift card raffle on pay-day Fridays Paid credential renewals

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work collaboratively with school districts, intermediate units, and the behavioral health system.

MISSION STATEMENT

Connecting schools and communities with caring professionals and resources that make a difference where it matters most.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. 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