Medical Interpreter

Medical Interpreter Eau Claire Cooperative Health Center Inc Columbia, SC Job Details 3 days ago Qualifications Computer operation Spanish Interpretation Microsoft Excel Achieving HIPAA compliance Medical translation services Customer service Maintaining patient confidentiality HIPAA Patient advocacy English Mid-level High school diploma or GED Driver's License Clinical staff training Driving Task prioritization Staff training Patient interaction Interpretation experience within healthcare industry Productivity software Training & development 1 year Patient charting Working with patients with language barriers Communication skills Community resource coordination

Full Job Description Company Overview:

Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization's values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health.

Position Summary:

The role of the Medical Interpreter is to provide services for our Limited English Proficiency (LEP) Patients by breaking down the language barrier. Medical Interpreters provide accurate medical interpretation of critical medical information between Cooperative Health Staff and patients. Travel amongst all clinical sites as needed to provide English/target language interpretations. Act as a cultural consultant to staff and as advocate for non-English speaking patients/families. Assesses and monitor the patient's understandings of the information conveyed and keeps physicians/staff informed as to the level of that understanding. The Coordinator will also provide ongoing training and testing for employees who are designated as medical interpreters.

Principles Responsibilities:

Performs medical interpretation/translation for patients and their families, including in-group settings such as family conferences. Makes notations in the patient's chart indicating the origin of the request for interpretation or translation, the nature of the service provided (such as interpreting treatment orders, pharmacy instructions) and an assessment of the patient's understanding and level of acceptance of the information. Ensures the above occurs accurately and consistently with all staff under the direction of the ISC. Translates correspondence, medical histories, medical consent forms, medical procedures and instructions, legal documents, manuals, brochures, and other pertinent documents as necessary. Assesses patient's/family's comprehension of "informed consent" as needed. Advises physician/patient care staff of any need for clarification. Ensures access to community resources for non-English speaking patients and their families. Participate in monthly medical interpreter meetings. Fill in as needed at any of the Cooperative Health locations for interpretive services. Works with management to ensure ADA and national interpreter standards are met and complied with. Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Maintains up to date data sheets Ability to work well with all individuals at all levels of the organization Bi-annual Medical Terminology Testing. Other duties as assigned.

Competencies:

Ability to embody the mission and vision of Cooperative Health. Excellent written and verbal communication and problem solving skills. Ability to communicate with people from a variety of socioeconomic and cultural backgrounds. Ability to prioritize, organize and carry out work assignments independently and efficiently. Ability to maintain appropriate degree of confidentiality.

Education & Experience :

High School diploma or equivalent Candidate must have one year of medical interpreting or related work experience. Strong interpretation/translation skills in target language. Certification for Medical/Healthcare Interpreters preferred. Experience in providing quality customer service preferred; must be able to work with diverse clientele Good written and verbal communication skills Must have experience working with computers and other office equipment (i.e., copiers, scanners, etc.) Bilingual (English/Spanish) required. May be required to take a bilingual test. Must have a SC valid driver's license and reliable transportation. Competencies Ability to embody the mission and vision of Cooperative Health. Excellent written and verbal communication and problem solving skills. Ability to communicate with people from a variety of socioeconomic and cultural backgrounds. Ability to prioritize, organize and carry out work assignments independently and efficiently. Ability to maintain appropriate degree of confidentiality. Proficient in use of computer programs including Word, Excel, PowerPoint Physical demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds. Be able to sit, stand, stoop, squat for extended periods of time throughout the day. Standing or walking for extended periods throughout the day. Company conformance statement In the performance of respective job assignments, all employees are required to conform with

Cooperative Health's:

Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct. •Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.