Chick-fil-A Director of Talent & Training Are you passionate about creating a positive and growth work environment by growing self, others and business? Do you thrive in a role that involves working along with the team, serving, hospitality, training, teamwork, leadership development and Increasing efficiency for the business? Join Chick-fil-A as a highly skilled Talent & Training operations professional and be part of a loving and enthusiastic team that values community engagement and personal growth. At Chick-fil-A, you will have the opportunity to work in a dynamic and supportive atmosphere where your skills and talents will be nurtured. As a Leader of Talent & Training Operations you will be responsible for the guest and team member experience by overseeing and ensuring excellence in Talent & business operations touch points. Build a store culture that embraces our company vision , mission & value. Work with Team & Store Leadership to help achieve Chick-fil-A's vision of being the world's most caring company. Qualifications This is in person and hands on position Purpose driven with the heart to Serve Self starter and driven Passion to develop, Coach and Train Disciplined ,structured and organized Upholds high standards for self and others Positive demeanor and ability to motivate and encourage team Excellent communication, negotiation, and interpersonal skills. Exceptional skills in systems and process creation Ability to take Positive & constructive feedback Ability to maintain a high level of confidentiality and discretion. No fear of conflict to ensure administering policy. Confident with confrontation, conflict management, and accountability for self & others Must be able to respond to changes efficiently Proficient in time management, scheduling and prioritizing tasks. Must have open availability. Willingness to eagerly serve customers in store during lunch or dinner critical hours hours. Must be fluent with operations in all areas and cover and support any critical areas that require immediate assistance Strategic thinker with the ability to align Talent initiatives with the firm's overall goals. Must work well under pressure Must be eligible to work in the United States Must have a source of reliable transportation Reading, writing, and basic math and verbal communication skills required Ability to lift up-to 50 pounds Previous Training & development experience must Previous HR or administrative experience

Responsibilities:

Developing and implementing talent management strategies: This includes identifying current& future talent needs, establishing clear career paths, and creating programs to attract, develop, and retain high-performing employees. Training & development : Develops and executes training programs to equip employees with the necessary skills and knowledge to perform their jobs effectively and contribute to organizational goals.

Team Member Engagement :

Promoting a positive and engaging work environment: This involves fostering a culture that values employee well-being, diversity, inclusion, and learning and development opportunities. Performance Management Compliance & Employee relations

A Day In The Life:

Schedule Expectations In person only at the location 8-15 hours per week Talent & business operations responsibilities 25-30 hours per week on the floor in operations Monday- Saturday availability | 40 hours/week | Sundays off | Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Benefits:

Flexible schedule Health insurance Dental insurance Vision insurance Employee discount Referral program Mileage reimbursement

Other Job Type:

fulltime

Schedule:

Weekend availability Day shift Night shift

Education:

Associate's degree Work location: On-site