Production Operations Manager

Production Operations Manager Richmond, VA Job Details Full-time 1 day ago Benefits Health savings account Paid holidays Health insurance 401(k) Paid time off Qualifications Bachelor's degree Full Job Description About Us At Thalhimer Headwear, we are a leading supplier of custom headwear for apparel brands and businesses around the world. We serve a wide range of industries including fashion, lifestyle, golf, fishing, surfing, and the outdoors - just to name a few. Whether it be a corporate business looking to design a give-away for their employees and clients or an apparel brand bringing dozens of unique items to market in a given season, we work with each of our customers to design and produce the absolute best quality product matched with the highest level of service. Our customers are some of the most creative and exciting brands in the world, and our range of manufacturing capabilities allows them to push the boundaries and bring product to market that truly embodies who they are. But most importantly, we have fun doing what we do! We are a small team, where everyone wears many... hats, and we take pride in delivering an exceptional experience to every customer we work. We embrace a workplace of autonomy, ownership, and collaboration, where we obsess over the details and go to any and all lengths to exceed our customers' expectations. About the Role We are looking for a Production Operations Manager to join our growing team. In this role, you'll help guide products through the full development and production lifecycle-partnering with customers, coordinating with our factory teams, and making sure every detail is right from concept through final delivery. If you enjoy managing projects end-to-end, solving problems proactively, and working closely with both creative and technical partners, you'll feel right at home here. Positions Responsibilities Partner with customers to support product design and development, helping bring new headwear ideas to life Prepare, update, and manage all documentation (tech packs) - including materials, specs, trims, and artwork details - needed for accurate sampling and production Maintain clear, timely communication with customers throughout the development process, ensuring expectations are aligned and projects stay on track Coordinate and support daily communication with our factories, troubleshooting issues and keeping production running smoothly Maintain our internal systems and data with accuracy and consistency Minimum Qualifications Bachelor's degree 3+ years of relevant professional experience, preferably in apparel, design, and/or product development Excellent communication and interpersonal skills Proven track record of problemsolving with both internal and external partners Strong attention to detail, accuracy, and organization Ability to manage multiple projects and deadlines with ease Preferred Qualifications Experience in the apparel or accessories industry Experience with Adobe Illustrator (preferred) and Photoshop (a plus) Benefits Health insurance with HSA options 401(k) retirement plan Paid holidays and flexible PTO Opportunities for workrelated travel A small, tightknit team where your voice is heard and your work has a real impact A creative environment where collaboration, autonomy, and ownership are part of everyday life