Independently performs clerical duties or accounting support using word processing, spreadsheet and database software; performs analysis to ensure accuracy and completeness; solves problems and makes recommendations for improvements; uses specialty department software and performs department specific tasks; interacts effectively with members, co-workers and clients.

Essential Functions:

Independently provide clerical and/or accounting support. Create, maintain, and edit specialty databases and spreadsheets for the department. Analyze data and information to ensure accuracy and completeness. Identify errors in data, make corrections and solve problems. Generate custom and standard reports using Excel, Access and PowerPoint, ensuring the objective of the report is communicated clearly. Compose short correspondence clearly and effectively. Format Word documents following standard business protocols. Format PowerPoint slides so that the message presented is enhanced and communicated clearly. Work with department specific computer systems and software and perform department specific tasks. Make recommendations for process improvements. Organize and prioritize duties to meet work demands. Other duties as assigned. Grade 5

Qualifications:

Basic Qualifications:

Experience Minimum two (2) years of work experience Education High School Diploma or General Education Development (GED) License, Certification, Registration N/A.

Additional Requirements :

Strong math and composition skills. Ability to use networked computer (email, KP intranet, internet). Must pass basic PC skills test. Proficient in Microsoft Office, including Excel and Word. Must pass software tests at the intermediate level. Specialized knowledge for the department as applicable. Ability to identify, analyze and solve problems Ability to work accurately with a high volume of work in a fast paced setting. Demonstrate professional conduct to include dealing courteously, tactfully, and patiently with members, physicians, co workers, and clients. Strong oral and written communication skills. Ability to apply knowledge of department policies and procedures, and utilize an understanding of other departments- functions Must pass medical terminology test when applicable Must be willing to work in a Labor/Management Partnership environment.

Preferred Qualifications:

N/A.