This role supports the day-to-day production flow for the Creative Services team by helping intake requests, creating and updating Jira tickets, and keeping project details organized from kickoff through delivery. You'll partner closely with the creative manager, designers, copywriters, and marketing partners to confirm required inputs, track timelines, and help projects move smoothly through reviews and approvals. You'll also provide light copy support as needed, including quick edits, short-form copy, headlines, and internal or client-facing notes.
SCOPE OF WORK
Support day-to-day intake and traffic by receiving requests, confirming required inputs, and routing work to the appropriate team members
Create and maintain Jira tickets, including brief details, owners, due dates, and status updates, to help keep projects organized and visible
Help maintain production schedules and flag timeline or resourcing concerns to the creative manager
Assist with kickoff documentation by gathering missing details such as audience, channel, specs, stakeholders, and approvals
Update weekly creative reports and dashboards
Track dependencies and approvals, follow up on review cycles, and raise risks or blockers when timelines shift
Follow established naming conventions, version control practices, and workflow standards to support consistency and reduce rework
Support basic reporting and status updates, including helping track bottlenecks, project progress, and workflow needs
Provide occasional writing support, including light copy edits, short headlines, internal communications, and summarizing feedback
Skills:
CORE SKILLS
Strong organizational skills and attention to detail; able to manage multiple projects and deadlines with accuracy
Comfort working in Jira or a similar project management tool to update tickets, timelines, and workflow details
Clear, professional communicator who asks good questions, follows up, and keeps stakeholders informed
Comfort following established processes, naming conventions, and workflow standards
Basic understanding of creative production workflows from brief through review and final delivery
Strong writing and proofreading fundamentals for light copy support
QUALIFICATIONS
1-3 years of experience in creative operations, project coordination, production coordination, marketing support, or a related role
Experience using Jira or a similar workflow tool to track tasks, timelines, or project details; Jira preferred
Familiarity with common creative deliverables across email, web, social, print, or digital marketing is helpful
Able to stay organized, manage competing priorities, and adapt in a fast-paced environment
Comfortable providing occasional light writing, proofreading, or editing support
TOOLS & PLATFORMS
Required/Preferred Familiarity:
Jira
Microsoft Outlook and Teams
Microsoft Excel, Word, PowerPoint Experience a
Plus:
Basic reporting/dashboarding (Jira dashboards, Excel pivots, etc.)
Familiarity with creative tools and file governance (Adobe Acrobat, SharePoint/OneDrive)
High School Diploma or GED Required
College Degree is Preferred
Skills and Experience:
Required Skills:
TRAFFIC COORDINATION
Additional Skills:
SOCIAL MEDIA DELIVERABLES
PRINT
DELIVERABLES
DIGITAL
ADVERTISING DELIVERABLES
MICROSOFT OUTLOOK
MICROSOFT TEAMS
MICROSOFT WORD
MICROSOFT
POWERPOINT
MICROSOFT EXCEL
ORGANIZATIONAL SKILLS
DEADLINE
MANAGEMENT
CROSS-FUNCTIONAL
COMMUNICATION
PROCESS
IMPROVEMENT
GOVERNANCE
STANDARDS
WRITING
FUNDAMENTALS
EDITING
FUNDAMENTALS
WORKFRONT
SMARTSHEET
ASANA
BASIC
REPORTING
DASHBOARDING
EXCEL PIVOTS
CREATIVE
OPERATIONS
ADOBE ACROBAT
SHAREPOINT
ONEDRIVE
FIGMA
PROJECT
COORDINATION
PRODUCTION
COORDINATION
WORKFLOW
MANAGEMENT
JIRA
CREATIVE
DELIVERABLES KNOWLEDGE
EMAIL
DELIVERABLES
WEB
DELIVERABLES
Languages:
English
Read
Write
Speak
Minimum Degree Required:
Completed High School (Diploma or GED)
Patents:
No
Publications:
No
Veteran Status:
No
# of
Positions:
1
Schedule:
Start Date:
06/22/2026
Estimated End Date:
12/31/2026
Hours Per Week:
25.00
Hours Per Day:
5.00
Interview Notes:
100% remote part time with an estimate of 20-25 hours a week flexible with schedule, but must be during normal business hours (ie. M-F, 8-5pm) prefer them to work in EST or CST will have to work a few hours each day due to nature of team and business
Financials:
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
