Technical Services Specialist

Technical Services Specialist Protein Research Livermore, CA Job Details Full-time $30 - $38 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Referral program Qualifications Technical editing Teamwork Microsoft Excel Content creation for technical audiences Microsoft Outlook Technical documentation ERP systems Technical writing within manufacturing Filing English Administrative experience Compliance management Attention to detail Project management software Technical Proficiency Full Job Description Job description Are you passionate about quality, precision, and making an impact in the nutritional and dietary supplement industry? Protein Research is looking for a detail-oriented Technical Services Specialist to join our Quality Assurance team. In this dynamic, cross-functional role, you'll serve as the vital bridge between Quality, R D, and Production — ensuring that every product we deliver meets the highest standards of compliance, accuracy, and operational excellence. You'll take ownership of critical workflows — from Master Manufacturing Records and label compliance to third-party certifications and regulatory support — all while collaborating with talented teams across the organization. If you thrive in a fast-paced environment and love turning complexity into clarity, this is the role for you.

What You'll Do Master Manufacturing Records:

Compile, review, and route all Master Manufacturing Record (MMR) elements for approval. Initiate and manage project tracking systems for MMR updates — including formulation changes, label updates, and specification revisions — driving them through to completion.

Documentation Management:

Update and track approvals for Finished Product Specifications and MMRs for food and dietary supplement products, maintaining strict adherence to Good Documentation Practices.

Label Compliance:

Review and approve product labels in collaboration with customers and R D teams. Facilitate necessary edits, track changes, and organize master copies to ensure full regulatory compliance.

Certification & Audit Support:

Support the submission and maintenance of third-party certifications including Organic, NSF, GFCO (Gluten-Free), Non-GMO Project, Kosher, and Halal — and assist in their respective audits.

Regulatory Support:

Provide technical and administrative support for regulatory inquiries and internal projects to meet customer and stakeholder needs.

Supplier Qualification:

Assist in collecting supplier documentation and manage the qualification program.

Records Retention:

Oversee the scanning, filing, and organization of documents to ensure audit readiness at all times.

What We're Looking For Required:

Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office (Word, Excel, Outlook), Project Mgmt and ERP software; ability to quickly master new platforms Acute attention to detail with high accuracy in technical editing Strong organizational and analytical problem-solving skills Ability to manage shifting priorities in a fast-paced environment Excellent written and verbal communication skills

Preferred:

5+ years of experience in the nutritional/dietary supplement industry Prior experience in nutritional and dietary supplement labels Prior administrative, regulatory and/or quality control experience Knowledge of manufacturing processes, GMPs, dietary supplement regulations, and product lifecycle Why Join Us? Be part of a mission-driven team dedicated to quality and innovation in the nutritional supplement industry Collaborate cross-functionally with R D, Production, Supply Chain, and Customer Service teams Grow your career in a role that blends technical expertise with project management and regulatory knowledge Work in a supportive, fast-paced environment where your attention to detail truly makes a difference At Protein Research, we believe in investing in our employees. You'll receive competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment. You'll also be part of a team that is committed to quality and food safety, making a tangible impact on the lives of our customers.

Industry:

Food and Beverage Manufacturing Employment Type:

Full-time Pay:

$30.00 - $38.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Experience:

Technical documentation: 2 years (Required) Compliance management: 2 years (Preferred)

Language:

English (Required) Ability to

Commute:

Livermore, CA 94551 (Required)

Work Location:

In person