Position Summary The Technical Writer and Illustrator is responsible for creating clear, accurate, and user-focused technical documentation while also developing and delivering effective training programs. This role translates complex technical information into practical manuals, procedures, job aids, presentations, and instructor-led learning materials for GOMACO dealers and customers. Key Responsibilities

• Research, write, edit, and maintain technical manuals, user guides, quick reference guides, training guides, and related documentation.
• Collaborate with engineers, technicians, product specialists, subject matter experts, and managers to gather, verify, and organize technical information.
• Convert complex product, process, or equipment information into clear step-by-step instructions that support safe and effective use.
• Review existing documentation and training content for accuracy, consistency, clarity, and alignment with current procedures.
• Maintain version control, document standards, templates, and style guidelines.
• Support product launches, process changes, compliance updates, and continuous improvement initiatives by producing timely documentation and training materials.
• Ensure materials meet company quality, safety, regulatory, and branding requirements. Qualifications
• Good understanding of mechanical and electrical systems.
• An ability to communicate clearly and concisely with presenter/instructor skills a plus.
• Experience with Adobe products suite a plus.
• Experience with PTC products such as Windchill, Creo Illustrate, Arbortext Editor and CAD design engineering a plus.

Job Type:

Full-time Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Employee assistance program Flexible spending account Life insurance Paid time off Referral program Relocation assistance

Work Location:

In person